Welcome to the Jesusify official support page. We're dedicated to helping you get the most out of your divine conversations experience. Here you can find answers to common questions, contact our support team, and learn more about the app.
📞 How to Contact Us
We're here to assist you! You can reach the Jesusify support team through:
For urgent issues, please include "URGENT" in your email subject line.
📋 Frequently Asked Questions
App Usage Issues
- Q: What should I do if the app crashes or won't open?
A: Try completely closing the app and reopening it. If the issue persists, restart your device or reinstall the app.
- Q: Messages aren't loading or responses are delayed?
A: Check your network connection, switch between WiFi and mobile data, then try again. If problems continue, clear the app cache.
- Q: How do I save and share conversations?
A: Tap the bookmark icon in the conversation interface to save. To share, tap the share button and select your preferred sharing method.
Conversation Issues
- Q: Why aren't my messages loading?
A: First, check your internet connection. If it's stable, close the app completely and restart it. If the problem persists, try restarting your device.
- Q: Why are responses delayed?
A: This typically happens due to connectivity issues. Ensure you have a stable internet connection, preferably WiFi. If delays continue, check for app updates.
🛠Troubleshooting Guide
If you encounter any issues, please try these steps:
- Update the App: Make sure you're using the latest version of Jesusify
- Restart the App: Double-tap the home button (or swipe up from bottom), close the app, then reopen
- Check Network: Ensure you have a stable internet connection
- Restart Device: Completely power off and restart your device